1
Step One
TAKE ADVANTAGE OF OUR BENEFITS
Free UK Shipping
Plus 30-Day Money Back Guarantee
And Free 1 Year Warranty Included.
Full-Protection On Your Order.
New Flagship Model
Sarah Jennifer-Hope
Verified Purchase
Really impressed with the Hearus Infinite. Lightweight, easy to use, and no more fiddling with screw tools like the old Pro model. The 18-hour battery life is a real bonus, and it looks smart in its case.
Anne Moth
Verified Purchase
Bought this for my dad as he struggles with background noise. The auto-adjusting scenes are amazing and he loves that it’s easy to charge. Very happy with Hearus Infinite overall!
Laura Morgan
Verified Purchase
Ordered for my mum and she says it’s so comfortable she forgets it’s in. The Quiet and Noisy modes are fantastic. We were impressed how much they’ve improved from the previous HearUs Pro design — especially the hygienic sterilisation case.
Ben Steingold
Verified Purchase
I’ve tried a few hearing devices before, including the old Hearus Pro, but this Infinite model is in another league. Super light, discreet, and the sound quality is excellent. The case with the real-time battery display is brilliant. No more flashing lights guessing game.
Adebayo Ogundare
Verified Purchase
I have this infinite hearus. My wife also has this. and this Christmas my father in law will be getting one as a gift from us. he will love it just like we do. I think this is the best hearus product ever.
Gloria Diamond
Verified Purchase
I upgraded from the Hearus Pro for myself and my dad. I like the in ear style and that it’s nearly invisible. The four volume modes are perfect for different situations. Highly recommend the Infinite model
Michael Yi Won Son
Verified Purchase
This is easily the best HearUs product I’ve owned. The sound clarity is clear even in busy places, and the AI adapts really well to different environments. Battery lasts all day, and the digital display is very reassuring.
Margaret Walker
Verified Purchase
The device works very well, and the different modes really help in restaurants and when outside. I had to get used to the button prompts at first for a few days. Otherwise, top quality compared to my old Hearus Pro.
Rupert Moore
Verified Purchase
Absolutely love my HearUs Infinite! It’s so discreet and light, I barely notice I’m wearing it. The sound clarity is brilliant and the HD battery display is a game changer with no more guessing how much juice I have left. Wish I had switched sooner!
Afolabi Abielo
Verified Purchase
I was getting confused at first with how it fits in my ear and now i feel silly for getting frustrated because their help support is so good they helped me instantly figure it out. 10 stars if i could.
Sarah Jennifer-Hope
Verified Purchase
Really impressed with the Hearus Infinite. Lightweight, easy to use, and no more fiddling with screw tools like the old Pro model. The 18-hour battery life is a real bonus, and it looks smart in its case.
Anne Moth
Verified Purchase
Bought this for my dad as he struggles with background noise. The auto-adjusting scenes are amazing and he loves that it’s easy to charge. Very happy with Hearus Infinite overall!
Laura Morgan
Verified Purchase
Ordered for my mum and she says it’s so comfortable she forgets it’s in. The Quiet and Noisy modes are fantastic. We were impressed how much they’ve improved from the previous HearUs Pro design — especially the hygienic sterilisation case.
Ben Steingold
Verified Purchase
I’ve tried a few hearing devices before, including the old Hearus Pro, but this Infinite model is in another league. Super light, discreet, and the sound quality is excellent. The case with the real-time battery display is brilliant. No more flashing lights guessing game.
Adebayo Ogundare
Verified Purchase
I have this infinite hearus. My wife also has this. and this Christmas my father in law will be getting one as a gift from us. he will love it just like we do. I think this is the best hearus product ever.
Gloria Diamond
Verified Purchase
I upgraded from the Hearus Pro for myself and my dad. I like the in ear style and that it’s nearly invisible. The four volume modes are perfect for different situations. Highly recommend the Infinite model
Michael Yi Won Son
Verified Purchase
This is easily the best HearUs product I’ve owned. The sound clarity is clear even in busy places, and the AI adapts really well to different environments. Battery lasts all day, and the digital display is very reassuring.
Margaret Walker
Verified Purchase
The device works very well, and the different modes really help in restaurants and when outside. I had to get used to the button prompts at first for a few days. Otherwise, top quality compared to my old Hearus Pro.
Rupert Moore
Verified Purchase
Absolutely love my HearUs Infinite! It’s so discreet and light, I barely notice I’m wearing it. The sound clarity is brilliant and the HD battery display is a game changer with no more guessing how much juice I have left. Wish I had switched sooner!
Afolabi Abielo
Verified Purchase
I was getting confused at first with how it fits in my ear and now i feel silly for getting frustrated because their help support is so good they helped me instantly figure it out. 10 stars if i could.
Recent Facebook Comments
Rosetta Perrett
1w
I can finally hear my little grandson's whispers more clearly and properly. He was telling me a secret the other day and I heard every single word. I almost cried. It's the little things that mean the most. Thank you.
64 others
Like
Reply
HearUs Care
1w
@Rosetta Perrett Hi Rosetta, thank you so much for sharing this! It's stories just like yours that make our day. So glad you're cherishing those moments with your grandson. ❤️
28 others
Like
Reply
David Radcliffe
4d
Right, I was very sceptical. I've tried cheap ones before and they were rubbish. These are different. The clarity is brilliant. I use them for watching the news and for my weekly phone calls with my son. No more straining or guessing what was said. Worth every penny.
41 others
Like
Reply
Mark Taylor
4d
I was the same David. The quality of these is just on another level.
13 others
Like
Reply
David Radcliffe
3d
@Mark Taylor Totally agree. You get what you pay for with this sort of thing.
4 others
Like
Reply
Carol Walker
1w
Can anyone comment on the battery life? I'm looking for something I can wear all day for work and then out in the evening. My last pair from another brand needed charging every 5 hours and it was a nightmare.
12 others
Like
Reply
Brian Higgans
1w
@Carol Walker Surprisingly actually get a full day out of mine lol, like around 20-hours actually. It says 18 hours battery life, but i honestly think they understated it to be conservative and its more like 20 hours-ish. I charge them overnight and they're good to go.
21 others
Like
Reply
HearUs Care
1w
@Brian Higgans Thanks for helping out Brian. We're glad to see you're getting more use and coverage out of them more than we promised!
7 others
Like
Reply
Carol Walker
1w
@HearUs Care @Brian Higgans Brilliant, thank you both for replying quickly!! Just ordered mine.
2 others
Like
Reply
Susan Gaffita
2w
I bought these for my husband so he could stop turning the TV up so loud! The unexpected bonus? He can hear our granddaughter on her toy piano from the other room. His face just lights up. I honestly can't remember the last time I saw him so happy.
44 others
Like
Reply
Judith Fernandes
1w
LOL HA. This is so lovely! I'm getting these for my husband for his birthday.
19 others
Like
Reply
Susan Gaffita
1w
@Judith Fernandes Do it!! Best present i've ever got him lol. It gives me a break hehe.
5 others
Like
Reply
Alan Jing
6d
A bit of a vain question, but are they very noticeable? I don't want something big and clunky that screams This Guy Cant Hear. I need something discreet for the office.
25 others
Like
Reply
Peter Merron
5d
Not at all @Alan Jing I wear mine all the time and no one has a clue and it's been like 4 months. They sit nicely and are flesh-coloured. Very discreet.
6 others
Like
Reply
Alan Jing
2d
@Peter Merron That's exactly what I needed to know, cheers matey
2 others
Like
Reply
Linda Raid
2d
My dad is 82 and not great with technology. Are these easy to use? Like, is it just one button or does he need an app and all that faff?
5 others
Like
Reply
HearUs Care
2d
Hi Linda, great question. They are designed to be as simple as possible. One main button to control the volume and settings. No app is required to use the core functions. Perfect for anyone who wants straightforward tech.
4 others
Like
Reply
Elaine Cunningham
1d
I love my morning walks in the park. I can now hear the birds singing again, something I thought I'd lost. It makes my walks so much more enjoyable. Very comfortable, I forget I'm wearing them.
4 others
Like
Reply
Jagdeshbhai Patel
2d
My wife is so happy! I no longer have the television blasting volume. I can keep it at a normal level and hear every word clearly. So much more comfortable for both of us. It was causing arguments before!
4 others
Like
Reply
HearUs Care
2d
So happy to hear this Jagdeshbhai! Improving those shared moments is what it's all about. If you need anything else, we're here for you 24/7 anytime.
3 others
Like
Reply
Daniel Khan
4d
Does exactly what it says. The clarity is brilliant. I was getting so tired of saying 'pardon?' all the time, especially in restaurants with my friends. These are a game-changer. I feel like I'm part of the conversation again.
9 others
Like
Reply
Piotr Shiporsca
6d
Quick question - are they adjustable for different environments? I don't want them to be too loud in a quiet house but then not loud enough for the pub.
11 others
Like
Reply
Ajay Patel
4d
Yes Piotr bud, they have different volume settings. You can turn them right down for home and up for noisy places. Very easy to adjust on the go by pressing the single button.
7 others
Like
Reply
Piotr Shiporsca
4d
@Ajay Patel geez mate nice one quick reply appreciated.
2 others
Like
Reply
Angelika Chetfield
4d
Just an update on my previous comment. I've had these for 3 months now and they are still working perfectly. So reliable. Thank you HearUs Team
25 others
Like
Reply
HearUs Care
4d
@Angelika Chetfield Thanks for the update Angelika! So glad they're still working perfectly for you. We really value your opinion, and appreciate your kind words.
6 others
Like
Reply
Angelika Chetfield
2d
@HearUs Care you're very welcome. your team were super helpful in getting me set-up so i thought i'd share my praise for others.
2 others
Like
Reply
'HearUs Infinite' Hearing Device Dimensions
Length
21
mm
Width
11
mm
Height
11
mm
Weight
1.7
g
Length
62
mm
Width
48
mm
Height
27
mm
Weight
39
g
Size Comparison (Yes - smaller than a credit card)
| Item | Length | Width | Height | Weight |
|---|---|---|---|---|
| Credit card | 85 mm | 54 mm | 1 mm | 5 g |
| Smartphone | 150 mm | 75 mm | 8 mm | 180 g |
| Car key | 50 mm | 30 mm | 10 mm | 25 g |
| USB stick | 55 mm | 20 mm | 8 mm | 10 g |
Product Parameters
Certifications & Compliance
CE Marked
European Conformity
Complies with EU health, safety, and environmental protection standards.
ISO 13485
Quality Management System
International standard for hearing device quality management systems.
GDPR Compliant
Data Protection Regulation
Fully compliant with General Data Protection Regulation requirements.
UKCA Marked
UK Conformity Assessed
Complies and conforms to UK legal requirements and is safe and suitable for the GB market.
a
30 Day Money-Back Guarantee
Risk free trial
a
1 Year Warranty
Protect your purchase
a
Premium Quality
Trusted by thousands
"I cannot believe it's smaller than a Penny!" - Rachel Eleanor, 57
Tiny in size. Huge in performance.
- Ultra-Discreet Invisible-Like Design
- Natural, Crystal-Clear Sound
- Lightweight and Secure Fit
- Confidence without Compromise
"Just one button, it's SO easy" - Arnold James-Gordon, 62
Control made simple.
- 4-Volume Modes for Fine-Tuning
- Effortless Control at Your Fingertips
- 3-Listening Modes to Match Environment
- Perfect for Everyone, Adjust in a Second
"I'll never have to guess or fear the battery dying on me" - Josie Jean-Gilete, 50
See your power. Smart charging made portable.
- Real-Time Instant HD Battery Display
- Compact & Portable for Everyday Carry
- Multiple Recharges Built-In On The Go
- Fast, Modern Universal USB-C Charging
"My concerns for hygiene and safe-wear is finally solved" - Teana Gilmore, 49
Charge. Clean. Ready to Hear.
- UV Sterilisation Built-In
- Designed for everyday care
- Automatic Disinfection
- Peace of mind, every recharge
Simplicity at its finest
This is How Easy It Is
Your video walkthrough tutorial depicting how simple, effective, yet ergonomically modern our Infinite model is.
Following these steps will get you started almost instantaneously.
1
Unbox your HearUs Infinite
Carefully remove the HearUs Infinite from its packaging and check that all components are included.
2
Charge the battery
Connect the charging cable and allow the HearUs Infinite to charge fully before first use.
3
Automatic: Power On/Off
Remove the HearUs Infinite from the charging case and it will automatically power on.
Place them back into the charging case to automatically turn them off.
4
Manual: Power On/Off
Alternatively, press and hold the button for 3 seconds to manually power on/off.
5
Adjust: Volume Modes
Single Press/Click (DO NOT HOLD) to change the volume. There are 4 volume modes you can select.
6
Adjust: Environment Modes
Double Press/Click (DO NOT HOLD) to change the environment mode. There are 3 environment modes you can select.
7
Adjust: Fitting & Sizing
Easily swap out your earplugs to adjust the fit to your true ear-canal size and shape. We provide a huge range of 12 additional silicone earplugs included; for any and all ear shapes and sizes!
8
Cleaning: UV Hygienic Sterilisation & Disinfect
When not in use, place the HearUs Infinite back into the hygienic sterilisation charging case to clean and disinfect - ready to be safely used again.
9
Enjoy: High-End Features
That's it! Your HearUs Infinite is ready to be used anywhere, anytime; it's that easy. Built in voice prompts and a low power reminder means you'll never have to worry about the battery running out! Enjoy the experience.
10
Need Help? Our UK-Based Support Team:
Still stuck? Do not panic! We're here to help instantly 24/7 no matter the question. Simply email us at support@hearus.care
Innovation improvements Progression
Side-by-Side Comparison
See how our improved 'Infinite' model stacks up against our previous models
Improved Model
HearUs Infinite
£690.00
Our latest model with enhanced features and performance.
HearUs Pro
£590.00
Our original 'Pro' model with great features that paved the way for clearer sounds.
Features Comparison
HearUs Infinite
NEW
HearUs Pro
CIC (Completely-In-Canal)
UV Hygenic Sterilisation Case
Weight
Ultra Lightweight
Lightweight
Sound Quality
Highest Sound Quality with Advanced Definition (Anti-Whistle)
High Quality
Noise Reduction Channels
32-Channels
8-Channels
Battery Life
18 Hours
10 Hours
Ease of Use
One-Touch Button with 4 Volume Modes & Voice Prompt
Manual Screw-Tool Adjustment
Smart Adaptive Performance
Auto-AI Computerised Self-Adaptive Scene Recognition
Normal
Environmental Modes
Specific Scenario Modes (Outdoor, Restaurant, Movies & Music)
Basic Modes
Low Power Warning Alert
Recharge. Sterilise. Protect.
Built-In UV Hygienic Sterilisation Charging Case
Experience the perfect blend of innovation and craftsmanship with our hearing care.
Our advanced UV sterilisation case doesn’t just charge — it eliminates up to 99.9% of bacteria while delivering a rapid, full charge in record time.
Stay confident knowing your hearing aids are clean, safe, and ready whenever you are.
UV-C Wavelength Sterilisation - Kills Germs & Bacteria
Fast-Charge Technology - Full Days Of Power
Smart Power Display - Real-Time Battery Visibility
Compact & Portable - Sleek Travel & Storage
Will You Regret Not Making The Memories?
Our Hearus 'Infinite' Hearing Device uses advanced sound definition to restore your confidence and connection to the people you love the most.
Before
The problem: Don’t Let Unnecessary Struggle Steal the Joy of Connection.
After
The solution: From laughter around the table to the whisper of your grandchild’s voice — don’t miss what matters most.
“When my grandkids come over now, I don’t have to guess what they’re saying — I just listen and laugh right along with them.”— Helen D. Smith, 68
Your Shared Stories and Experience
More Results Across The Country
Many different experiences from all walks of life come together to share their HearUs experience for others.
As featured in...
Trusted by leading brands and media outlets worldwide
The Luxury of Simplicity
Ease Paired with Affordability
Every actionable step meticulously designed only for your convenience, accompanied with an unparalleled personal service at a fraction of the effort — before purchasing; and lifetime aftercare.
⠀
Your
Purchase
Journey
HearUs
1
Browse Online
Easy product selection
2
Quick Checkout
Fast & Free Delivery
3
Easy Ready To Use
Start using immediately
Traditional Way
1
Research Stress
Find Trusted Professional
2
Multiple Travelling
Appointments & hearing tests
3
Prescription Referral
Formal approval required
4
Consultations
Product selection/discussions
5
High Purchase Costs
Paying multiple thousands
6
Production Delays
Fitting & Customisation
7
Now Finally Setting Up
Configuration then follow-ups
An endless Scale of benefits
The Real Impact of HearUs
Every HearUs Device creates all impacts below
HearUs Infinite
1. Out In Public with Friends & Family
Never again have to experience the awkward embarassment of:
"Huh?" "Sorry?" "What'd he say?"
"Could you repeat that?"
Followed by 'The Fake Laugh' when you still have no idea what they said after repeating.
Why miss out what you should be part of?
HearUs Max
2. At Home in Private
Don't unnecessarily struggle everyday.
Don't make things difficult for yourself.
Don't make things even more difficult for those caring for us.
It doesn't have to be this way.
Make it easier for yourself and for everyone around you.
Everyday goes a long way. It's what you truly deserve.
HearUs Pro
3. Making Memories that Last Forever
Life is short. You can never spend enough time with those we love.
So why have a limit between the memories we'll cherish for life?
For every word, every emotion, every joy, every cry -
Time goes by; but memories don't die.
They grow up faster than you can imagine - don't make regrets of missing the moments.
HearUs Infinite
4. Ultimately - Looking After Yourself
Sometimes we all need to experience things independently, worry free.
Look out for yourself so that you can still be here to look out for those you love and care.
They want the best for you.
So you should want the best for you too.
The Frictionless simplicity
Your Experience through HearUs
Every HearUs order is treated exactly like below
2
Step Two
RISK FREE TRIAL - TRY IT FOR 30 DAYS
Order Online
Get Your Hearing Device
Delivered Straight to your Door
Hassle Free Returns If Your Expectations Not Met. No Questions Asked.
3
Step Three
24/7 SUPPORT WHEN YOU NEED IT
Ready To Use - Right Out The Box.
Simple Instructions Included.
UK-Based Customer Support Team - Available via Email / Phone.
Expertise and accountability
Our UK-Based Personal Specialists
Meet the real stars behind HearUs — passionate engineers, sound specialists, and private 1-to-1 care professionals dedicated to making everyday sounds simple and accessible for everyone. Experienced support, guidance and reassurance is a continuing relationship; always within reach throughout your journey.
Garrett
Head of Technology & Innovation
Laima
Community Manager
Sara
Technical Support Lead
Tom
Quality Assurance Technician
Aziz
After-sales Specialist
Your Hearing Journey, Backed by Our Dedicated UK-Based Team
Real People, Ready to Help You Use HearUs Optimally
We're Here Every Step of the Way
We believe great hearing care doesn't end at checkout.
Our Private Product Advisors are here to guide you — from setup and adjustments to tips on getting the best performance from your hearing device.
You can reach us by phone, email, or live chat anytime.
How to Reach Us
Phone Support (0203 43 22 709)
Mon–Sun, 24/7 Dedicated Team
Live Chat (Bottom Right)
24/7 Instant help on our website
24/7 Email Support
support@hearus.care
Help Center (via Product Page)
Quick how-to videos & troubleshooting
Frequently Asked Questions
Comfort is something we take very seriously.
Each device is supplied with multiple ear tip sizes so it can sit securely and comfortably in different ear shapes. Most people find a suitable fit quickly, and it’s normal to take a little time to decide which option feels best.
If for any reason it doesn’t feel right for you, there’s no need to worry — you’re covered by our 30-day money-back guarantee.
Discretion is a key part of the design.
The device sits either inside the ear or just behind it, in a neutral skin tone with no visible branding. In everyday situations, it’s not something others typically notice unless you choose to mention it.
No — nothing formal is required.
These devices are designed for everyday listening support, such as conversations, television, and general day-to-day sounds. Sound levels can be adjusted easily, allowing you to tailor them to what feels comfortable for you.
If you’d ever like guidance on setup or use, we’re here to help.
We offer a 30-day money-back guarantee.
If you decide it’s not right for you, simply return the device in its original packaging with the included accessories. Our team will guide you through the process calmly and clearly.
No — it’s intentionally kept very simple.
There are one or two buttons only, with straightforward controls such as a single press or double press. No apps, no menus, and no smartphones are required.
Most people are comfortable using it within a few minutes.
Battery life varies slightly depending on the model and how it’s used day to day.
We’ve included clear, simple battery information on each product page so you can review it at your own pace. If you’d ever like clarification, a Private Product Advisor is always happy to explain.
Many customers choose to include our 2-year extended warranty for extra peace of mind.
Alongside the standard warranty included with every order, the extended cover provides:
- Longer protection against unexpected faults
- Priority support if you ever need assistance
- Reassurance that you’re fully covered for the years ahead
When added at checkout, the extended warranty is available at a reduced rate compared to adding it later. It’s designed for those who value long-term confidence and simplicity.
You can speak directly with a Private Product Advisor via the Assistance Icon on this page at any time.
If you prefer, you’re also welcome to contact us by email at:
support@hearus.care
We’re a small, UK-based team, and we take the time to listen.
