1
Step One
TAKE ADVANTAGE OF OUR BENEFITS
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Plus 30-Day Money Back Guarantee
And Free 1 Year Warranty Included.
Full-Protection On Your Order.
New Model
Jason Bridge
Verified Purchase
No scran, this is an excellent device. Easy to charge, looks neat, and the sterilisation case is a nice touch. My dad can adjust the volume himself without any fuss. Definitely recommend Hearus Max
Linda Wood
Verified Purchase
My mum loves her Hearus Max. The three modes and volume adjustments make it easy for her to hear in different environments. Very happy with the upgrade from the older Hearus Pro we had xx
Winston Alexander
Verified Purchase
Good day. Very satisfied with my purchase. Thank you. The max arrived quickly and was well-packaged. Would definitely recommend to others.
Andrew Dave
Verified Purchase
Mate comparing to several hearing devices i've used, the Hearus Max is by far superior by a landslide. Heck its comfortable to wear all day, easy volume and mode adjustments, and the digital battery display is a fantastic feature.
Sue Sanders
Verified Purchase
I purchased two of these for my grandparents. They both find it comfortable and very intuitive. The battery lasts all day and the case makes it hygienic and simple to store. They're very happy with the purchase, so i'm over the moon.
Robert Peterson
Verified Purchase
Bought this for my dad who wanted a slightly larger style than the tiny in-ear devices. He was worried it would get stuck in his ear. Silly but for his peace of mind we bought the Max. He loves the sound quality and the charging case battery number. Very impressed.
Gregory James
Verified Purchase
Incredible experience from start to finish. The quality of the max is superb and shipping was fast. Five stars!
Judith Hayley
Verified Purchase
my father said he found the In-Ear style too small, so we opted for this behind-the-ear design. He brags about how its very comfortable, and the sound quality is excellent. The HD battery display on the black case is brilliant. We can see the charge at a glance.
Will Schuberman
Verified Purchase
Blimey Never knew tech gets this advanced. I liked that this model has both manual and AI scene recognition modes. Makes a real difference when switching from quiet indoors to busy streets. Solid piece of kit.
Jide Oluwatoyin
Verified Purchase
Great product, very discreet private and light. The first day was a bit tricky getting used to the behind the ear fit, but once it settled it’s perfect. Glad I gave it a proper chance. The sound clarity is much better than my old device. Thanks.
Jason Bridge
Verified Purchase
No scran, this is an excellent device. Easy to charge, looks neat, and the sterilisation case is a nice touch. My dad can adjust the volume himself without any fuss. Definitely recommend Hearus Max
Linda Wood
Verified Purchase
My mum loves her Hearus Max. The three modes and volume adjustments make it easy for her to hear in different environments. Very happy with the upgrade from the older Hearus Pro we had xx
Winston Alexander
Verified Purchase
Good day. Very satisfied with my purchase. Thank you. The max arrived quickly and was well-packaged. Would definitely recommend to others.
Andrew Dave
Verified Purchase
Mate comparing to several hearing devices i've used, the Hearus Max is by far superior by a landslide. Heck its comfortable to wear all day, easy volume and mode adjustments, and the digital battery display is a fantastic feature.
Sue Sanders
Verified Purchase
I purchased two of these for my grandparents. They both find it comfortable and very intuitive. The battery lasts all day and the case makes it hygienic and simple to store. They're very happy with the purchase, so i'm over the moon.
Robert Peterson
Verified Purchase
Bought this for my dad who wanted a slightly larger style than the tiny in-ear devices. He was worried it would get stuck in his ear. Silly but for his peace of mind we bought the Max. He loves the sound quality and the charging case battery number. Very impressed.
Gregory James
Verified Purchase
Incredible experience from start to finish. The quality of the max is superb and shipping was fast. Five stars!
Judith Hayley
Verified Purchase
my father said he found the In-Ear style too small, so we opted for this behind-the-ear design. He brags about how its very comfortable, and the sound quality is excellent. The HD battery display on the black case is brilliant. We can see the charge at a glance.
Will Schuberman
Verified Purchase
Blimey Never knew tech gets this advanced. I liked that this model has both manual and AI scene recognition modes. Makes a real difference when switching from quiet indoors to busy streets. Solid piece of kit.
Jide Oluwatoyin
Verified Purchase
Great product, very discreet private and light. The first day was a bit tricky getting used to the behind the ear fit, but once it settled it’s perfect. Glad I gave it a proper chance. The sound clarity is much better than my old device. Thanks.
Recent Facebook Comments
Tom Moses
2w
Best thing for walking the dog. I can hear him rustling in the bushes from ages away now. Feel much safer when we're out on the country lanes.🐕
84 others
Like
Reply
HearUs Care
2w
@Tom Moses That's a great use case, Tom! So glad they're helping you and your four-legged friend stay safe❤️
28 others
Like
Reply
Divyani Shah
6d
Just wanted to say thank you❤️. These have made a real difference.
21 others
Like
Reply
Chris Lapoole
5d
Hi, I see there are two models on the site. Is the Max one really worth the extra money? What's the main difference? Thanks in advance.
12 others
Like
Reply
Luis O'Connor
5d
@Chris Lapoole Mate I got the Max. The main thing orta be the stability and fitting behind my ear for me. Oh and with the different modes, it's much better in pubs or restaurants.
21 others
Like
Reply
Chris Lapoole
4d
@Luis O'Connor Ah, that's what I needed to know. Ta!
7 others
Like
Reply
HearUs Care
4d
@Chris Lapoole @Luis O'Connor Thank you Luis for answering Chris' question. Glad to hear your question was addressed fully. Don't hesitate to reach out if you have more questions regarding the Max or any others, we're more than happy to help.
2 others
Like
Reply
Ranee Makinde
3w
Bought these for my dad for his birthday🎁. He was a bit reluctant at first, but now he wears them every day. Mum says he's much more chatty and involved. Best gift I've ever given him.
44 others
Like
Reply
Raymond Grant
2d
It's been over a year since I bought the Pro and upgraded to the Max. Still working perfectly, battery life still seems as good as the day I got it, couldn't even tell if any worse since. Just came on to say they are incredibly durable and reliable. 10/10.
25 others
Like
Reply
David Randolph
2d
Same as me lad. not only was upgrading a major difference in the amplification but longer battery life is always soooooo sweet having to charge less.
6 others
Like
Reply
HearUs Care
2d
@Raymond Grant @David Randolph Thanks so much for the update, Raymond and David! We really appreciate you both letting us know your experiences with the Max. So glad to hear they're still going strong David!
2 others
Like
Reply
Abid Al-Kabir
1d
Quick question for anyone who wears glasses. Do they get in the way? Are they comfortable to wear with specs all day? I dont want them to be fiddly or uncomfortable
5 others
Like
Reply
HearUs Care
1d
Hi Abid, very fantastic question and rightfully so. We can confirm you're good as gold to wear them with glasses. We specially made sure to consider this when we first initially developed our Max (or any of our devices for that matter!) that they would not remotely interfere with things like glasses. Hope that answers!
4 others
Like
Reply
Gary Clint-Moyer
1d
@Abid Al-Kabir No mate i wear glasses and eint hada issue. They sit behind the ear not on it so u just forget its even there to be frank
2 others
Like
Reply
Frank Dean
2d
Honestly, for the price, you can't go wrong. I've seen mates spend thousands on private ones and these do roughly the same for a fraction of the price without the pissing about headache of appointments, doctors talking on and on, and waiting on the thing to be custom made. For this its a solid bit of kit.
4 others
Like
Reply
Anita Shilpa
3d
Silly thing to be happy about, but I can hear the doorbell louder again when I'm in the garden! And my phone ringing in another room sounding clearer. It's the small things that you didn't think was a big deal.
4 others
Like
Reply
Linda McCauley
1d
@Anita Shilpa I know exactly what you mean luv! It's those little moments that make all the difference x
3 others
Like
Reply
Steve Moon
4d
They're great, but be realistic. They don't give you super-hearing like Spiderman's Spidey-senses. They just amplify the sound back to a normal or so liveable level, which is exactly what I needed. They don't claim to cure the problem, they just manage it perfectly. Very happy though. Way better with them on than without.
9 others
Like
Reply
Sue Miller
1w
Bought them so I could enjoy story time with the grandkids without them having to SHOUT. Now I can hear their little voices perfectly.👨👩👧👦👨👩👧👦 It's just wonderful.
11 others
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Reply
Abraham Gil-Saunder
6d
Ay. My wife Julia sat next to me laughed as i read out the shout. She chuckled knowing how much ruckus your neighbours would have caused if it'd been the kids continued to yell their lungs off!!!
7 others
Like
Reply
Sue Miller
6d
@Abraham Gil-Saunder Gosh. I dont even want to think about that alternate reality. As far as im concerned, both their lungs and my neighbour can rest easier now on my behalf lol
2 others
Like
Reply
Cynthia Yearwood
1d
I kept humming and harring about these for Gosh knows 3 months thinking someones gonna see me wearing these round my ear and i'd get unbelievably embarrassed to explain, when i finally got the courage to buy and try in public, im shocked how blind everyone else is. or maybe that these just sit really well behind my ears that people dont notice them on me at all in any conversation ive had. Now i feel so so silly not giving them a shot earlier.
25 others
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Reply
HearUs Care
1d
@Cynthia Yearwood Hi Cynthia! We're so glad you finally gave them a go and overcome what is a rightful concern to have. The saying is 'it's better late than never' and it takes courage to tackle something big like this. We're grateful for your words and really happy you get the most out of your Max's.
6 others
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Max Hearing Device Dimensions
Length
35
mm
Width
32
mm
Height
18
mm
Weight
2.1
g
Length
68
mm
Width
55
mm
Height
25
mm
Weight
42
g
Size Comparison (Yes - we're smaller than a credit card)
| Item | Length | Width | Height | Weight |
|---|---|---|---|---|
| Credit card | 85 mm | 54 mm | 1 mm | 5 g |
| Smartphone | 150 mm | 75 mm | 8 mm | 180 g |
| Car key | 50 mm | 30 mm | 10 mm | 25 g |
| USB stick | 55 mm | 20 mm | 8 mm | 10 g |
Certifications & Compliance
CE Marked
European Conformity
Complies with EU health, safety, and environmental protection standards.
ISO 13485
Quality Management System
International standard for hearing device quality management systems.
GDPR Compliant
Data Protection Regulation
Fully compliant with General Data Protection Regulation requirements.
UKCA Marked
UK Conformity Assessed
Complies and conforms to UK legal requirements and is safe and suitable for the GB market.
a
30 Day Money-Back Guarantee
Risk free trial
a
1 Year Warranty
Protect your purchase
a
Premium Quality
Trusted by thousands
Simplicity at its finest
This is How Easy It Is
Your video walkthrough tutorial depicting how simple, effective, yet ergonomically modern our Max model is.
Following these steps will get you started almost instantaneously.
1
Unbox your HearUs Max
Carefully remove the HearUs Max from its packaging and check that all components are included.
2
Charge the battery
Connect the charging cable and allow the HearUs Max to charge fully before first use.
3
Automatic: Power On/Off
Remove the HearUs Max from the charging case and it will automatically power on. Place them back into the charging case to automatically turn them off.
4
Manual: Power On/Off
Alternatively, press and hold the button for 3 seconds to manually power on/off.
5
Adjust: Volume Modes
Single Press/Click (DO NOT HOLD) to change the volume. There are 5 volume modes you can select.
6
Adjust: Environment Modes
Double Press/Click (DO NOT HOLD) to change the environment mode. There are 3 environment modes you can select.
7
Adjust: Fitting & Sizing
Easily swap out your earplugs to adjust the fit to your true ear-canal size and shape. We provide a huge range of 12 additional silicone earplugs included; for any and all ear shapes and sizes!
8
Cleaning: UV Hygienic Sterilisation & Disinfect
When not in use, place the HearUs Max back into the hygienic sterilisation charging case to clean and disinfect - ready to be safely used again.
9
Enjoy: Ready-To-Use
That's it! Your HearUs Max is ready to be used anywhere, anytime; it's that easy. Enjoy the experience.
10
Need Help? Our UK-Based Support Team:
Still stuck? Do not panic! We're here to help instantly 24/7 no matter the question. Simply email us at support@hearus.care
Innovation improvements Progression
Side-by-Side Comparison
See how our improved 'Max' model stacks up against our previous models
Improved Model
HearUs Max
£590.00
Our latest model with enhanced features and performance
HearUs Pro
£590.00
Our original 'Pro' model with great features that paved the way for clearer sounds
Features Comparison
HearUs Max
NEW
HearUs Pro
BTE (Behind-The-Ear)
UV Hygenic Sterilisation Case
Weight
Ultra Lightweight
Lightweight
Sound Quality
Highest Sound Quality with Advanced Definition (Anti-Whistle)
High Quality
Noise Reduction Channels
16-Channels
8-Channels
Battery Life
12 Hours
10 Hours
Ease of Use
One-Touch Button with 5 Volume Modes & 3 Smart Listening Modes
Manual Screw-Tool Adjustment
Smart Adaptive Performance
Auto-AI Computerised Self-Adaptive Scene Recognition
Normal
Environmental Modes
Specific Scenario Modes (Outdoor, Restaurant, Movies & Music)
Basic Modes
Battery Indicator
Real-Time HD Digital Screen Battery Level Display
Non-Display Light-Up Charging
Recharge. Sterilise. Protect.
Built-In UV Hygienic Sterilisation Charging Case
Experience the perfect blend of innovation and craftsmanship with our hearing care.
Our advanced UV sterilisation case doesn’t just charge — it eliminates up to 99.9% of bacteria while delivering a rapid, full charge in record time.
Stay confident knowing your hearing aids are clean, safe, and ready whenever you are.
UV-C Wavelength Sterilisation - Kills Germs & Bacteria
Fast-Charge Technology - Full Days Of Power
Smart Power Display - Real-Time Battery Visibility
Compact & Portable - Sleek Travel & Storage
Tired Of Missing Out Of Conversations?
Our Hearus 'Max' Hearing Device uses adaptive sound processing to bring clarity back to your daily life — without a trip to the audiologist.
Before
The problem: Don’t Let Unnecessary Struggle turn Conversations into Confusion or Silence.
After
The solution: Hear every story, every joke, every moment of connection with clarity — stay part of every word and every laugh.
‘I used to avoid family dinners because I couldn’t follow along. Now I’m the one telling stories again!’— Margaret P. James, 72
Your Shared Stories and Experience
More Results Across The Country
Many different experiences from all walks of life come together to share their HearUs experience for others.
As featured in...
Trusted by leading brands and media outlets worldwide
The Luxury of Simplicity
Ease Paired with Affordability
Every actionable step meticulously designed only for your convenience, accompanied with an unparalleled personal service at a fraction of the effort — before purchasing; and lifetime aftercare.
⠀
Your
Purchase
Journey
HearUs
1
Browse Online
Easy product selection
2
Quick Checkout
Fast & Free Delivery
3
Easy Ready To Use
Start using immediately
Traditional Way
1
Research Stress
Find Trusted Professional
2
Multiple Travelling
Appointments & hearing tests
3
Prescription Referral
Formal approval required
4
Consultations
Product selection/discussions
5
High Purchase Costs
Paying multiple thousands
6
Production Delays
Fitting & Customisation
7
Now Finally Setting Up
Configuration then follow-ups
An endless Scale of benefits
The Real Impact of HearUs
Every HearUs Device creates all impacts below
HearUs Infinite
1. Out In Public with Friends & Family
Never again have to experience the awkward embarassment of:
"Huh?" "Sorry?" "What'd he say?"
"Could you repeat that?"
Followed by 'The Fake Laugh' when you still have no idea what they said after repeating.
Why miss out what you should be part of?
HearUs Max
2. At Home in Private
Don't unnecessarily struggle everyday.
Don't make things difficult for yourself.
Don't make things even more difficult for those caring for us.
It doesn't have to be this way.
Make it easier for yourself and for everyone around you.
Everyday goes a long way. It's what you truly deserve.
HearUs Pro
3. Making Memories that Last Forever
Life is short. You can never spend enough time with those we love.
So why have a limit between the memories we'll cherish for life?
For every word, every emotion, every joy, every cry -
Time goes by; but memories don't die.
They grow up faster than you can imagine - don't make regrets of missing the moments.
HearUs Infinite
4. Ultimately - Looking After Yourself
Sometimes we all need to experience things independently, worry free.
Look out for yourself so that you can still be here to look out for those you love and care.
They want the best for you.
So you should want the best for you too.
The Frictionless simplicity
Your Experience through HearUs
Every HearUs order is treated exactly like below
2
Step Two
RISK FREE TRIAL - TRY IT FOR 30 DAYS
Order Online
Get Your Hearing Device
Delivered Straight to your Door
Hassle Free Returns If Your Expectations Not Met. No Questions Asked.
3
Step Three
24/7 SUPPORT WHEN YOU NEED IT
Ready To Use - Right Out The Box.
Simple Instructions Included.
UK-Based Customer Support Team - Available via Email / Phone.
Expertise and accountability
Our UK-Based Personal Specialists
Meet the real stars behind HearUs — passionate engineers, sound specialists, and private 1-to-1 care professionals dedicated to making everyday sounds simple and accessible for everyone. Experienced support, guidance and reassurance is a continuing relationship; always within reach throughout your journey.
Garrett
Head of Technology & Innovation
Laima
Community Manager
Sara
Technical Support Lead
Tom
Quality Assurance Technician
Aziz
After-sales Specialist
Your Hearing Journey, Backed by Our Dedicated UK-Based Team
Real People, Ready to Help You Use HearUs Optimally
We're Here Every Step of the Way
We believe great hearing care doesn't end at checkout.
Our Private Product Advisors are here to guide you — from setup and adjustments to tips on getting the best performance from your hearing device.
You can reach us by phone, email, or live chat anytime.
How to Reach Us
Phone Support (0203 43 22 709)
Mon–Sun, 24/7 Dedicated Team
Live Chat (Bottom Right)
24/7 Instant help on our website
24/7 Email Support
support@hearus.care
Help Center (via Product Page)
Quick how-to videos & troubleshooting
Comfort is something we take very seriously.
Each device is supplied with multiple ear tip sizes so it can sit securely and comfortably in different ear shapes. Most people find a suitable fit quickly, and it’s normal to take a little time to decide which option feels best.
If for any reason it doesn’t feel right for you, there’s no need to worry — you’re covered by our 30-day money-back guarantee.
Discretion is a key part of the design.
The device sits either inside the ear or just behind it, in a neutral skin tone with no visible branding. In everyday situations, it’s not something others typically notice unless you choose to mention it.
No — nothing formal is required.
These devices are designed for everyday listening support, such as conversations, television, and general day-to-day sounds. Sound levels can be adjusted easily, allowing you to tailor them to what feels comfortable for you.
If you’d ever like guidance on setup or use, we’re here to help.
We offer a 30-day money-back guarantee.
If you decide it’s not right for you, simply return the device in its original packaging with the included accessories. Our team will guide you through the process calmly and clearly.
No — it’s intentionally kept very simple.
There are one or two buttons only, with straightforward controls such as a single press or double press. No apps, no menus, and no smartphones are required.
Most people are comfortable using it within a few minutes.
Battery life varies slightly depending on the model and how it’s used day to day.
We’ve included clear, simple battery information on each product page so you can review it at your own pace. If you’d ever like clarification, a Private Product Advisor is always happy to explain.
Many customers choose to include our 2-year extended warranty for extra peace of mind.
Alongside the standard warranty included with every order, the extended cover provides:
- Longer protection against unexpected faults
- Priority support if you ever need assistance
- Reassurance that you’re fully covered for the years ahead
When added at checkout, the extended warranty is available at a reduced rate compared to adding it later. It’s designed for those who value long-term confidence and simplicity.
You can speak directly with a Private Product Advisor via the Assistance Icon on this page at any time.
If you prefer, you’re also welcome to contact us by email at:
support@hearus.care
We’re a small, UK-based team, and we take the time to listen.
