Thomas Jeffers
I was pleasantly surprised by hearus with how crisp and natural everything sounds. It’s tiny and fits nicely without feeling bulky. Makes watching TV and chatting in busier places a lot easier without blasting the volume for everyone else! brilliant little device
Abigail Sunny
Bought this Pro for my dad as he sometimes struggles to catch conversations at family dinners. He says it helps make voices clearer and less muffled, especially when we’re out in cafés. It’s discreet too – no one even notices he’s wearing it.
Lana Jade-Morgan
The sound feels really balanced, and I like that I can adjust the volume easily with the little screw tool. The battery lasts me most of the day before recharging. The charging case light is a nice touch – super handy. thank you HearUs
Noorah Khalid
I got this for my mum to use when chatting with her friends in groups or watching her dramas. She says it helps make the sound feel clearer, though it took a bit of practice adjusting it at first. Overall, she’s very happy with it, it works well.
Kwasi Abayomi
I wanted something lightweight I could use occasionally when walking out and about, or talking in groups, and this has been 10/10. It’s small, comfortable, and I barely notice it’s there. The sound feels natural and not harsh like cheaper amplifiers I’ve tried. Highly recommend Hearus Pro
Davina Mistry
I use this mostly in the office where it can get noisy. The background noise reduction really helps me focus on whoever’s speaking without all the surrounding chatter. Did not think for one second it would make this much difference.
Kevin Wong Jong
I wasn’t sure what to expect, but I’m genuinely impressed with HearUs Pro and really happy. It’s easy to use, charges quickly, and helps make day-to-day listening more effortless. The build quality feels premium and solid. Recommend Getting it if you're on the fence.
Abdullaahi Dirie
Satisfied with this nifty device. It took me a couple of days to get the fit and volume just right, but once I did, the sound clarity was much better than expected. The rechargeable feature saves a lot of hassle too.
Shane Mil-Pogson
Tiny powerhouse of kit. Something so small to pack this much clarity. I'm shocked. I mainly use it when I’m out walking or at the market — it just makes everything sharper and more defined without being overwhelming. I also like how quickly it charges. A really smart bit of tech!
Katie Woolam
Lovin Hearus. This has made such a difference to my evenings. Whether I’m chatting with friends or listening to a podcast, the sound feels richer and easier to follow. It’s stylish, easy to pop in, and the case feels premium. Makes everyday moments more enjoyable
Thomas Jeffers
I was pleasantly surprised by hearus with how crisp and natural everything sounds. It’s tiny and fits nicely without feeling bulky. Makes watching TV and chatting in busier places a lot easier without blasting the volume for everyone else! brilliant little device
Abigail Sunny
Bought this Pro for my dad as he sometimes struggles to catch conversations at family dinners. He says it helps make voices clearer and less muffled, especially when we’re out in cafés. It’s discreet too – no one even notices he’s wearing it.
Lana Jade-Morgan
The sound feels really balanced, and I like that I can adjust the volume easily with the little screw tool. The battery lasts me most of the day before recharging. The charging case light is a nice touch – super handy. thank you HearUs
Noorah Khalid
I got this for my mum to use when chatting with her friends in groups or watching her dramas. She says it helps make the sound feel clearer, though it took a bit of practice adjusting it at first. Overall, she’s very happy with it, it works well.
Kwasi Abayomi
I wanted something lightweight I could use occasionally when walking out and about, or talking in groups, and this has been 10/10. It’s small, comfortable, and I barely notice it’s there. The sound feels natural and not harsh like cheaper amplifiers I’ve tried. Highly recommend Hearus Pro
Davina Mistry
I use this mostly in the office where it can get noisy. The background noise reduction really helps me focus on whoever’s speaking without all the surrounding chatter. Did not think for one second it would make this much difference.
Kevin Wong Jong
I wasn’t sure what to expect, but I’m genuinely impressed with HearUs Pro and really happy. It’s easy to use, charges quickly, and helps make day-to-day listening more effortless. The build quality feels premium and solid. Recommend Getting it if you're on the fence.
Abdullaahi Dirie
Satisfied with this nifty device. It took me a couple of days to get the fit and volume just right, but once I did, the sound clarity was much better than expected. The rechargeable feature saves a lot of hassle too.
Shane Mil-Pogson
Tiny powerhouse of kit. Something so small to pack this much clarity. I'm shocked. I mainly use it when I’m out walking or at the market — it just makes everything sharper and more defined without being overwhelming. I also like how quickly it charges. A really smart bit of tech!
Katie Woolam
Lovin Hearus. This has made such a difference to my evenings. Whether I’m chatting with friends or listening to a podcast, the sound feels richer and easier to follow. It’s stylish, easy to pop in, and the case feels premium. Makes everyday moments more enjoyable
'HearUs Pro' Hearing Device Dimensions
Size Comparison (Yes - we're smaller than a credit card)
| Item | Length | Width | Height | Weight |
|---|---|---|---|---|
| Credit card | 85 mm | 54 mm | 1 mm | 5 g |
| Smartphone | 150 mm | 75 mm | 8 mm | 180 g |
| Car key | 50 mm | 30 mm | 10 mm | 25 g |
| USB stick | 55 mm | 20 mm | 8 mm | 10 g |
Certifications & Compliance
CE Marked
European Conformity
Complies with EU health, safety, and environmental protection standards.
ISO 13485
Quality Management System
International standard for hearing device quality management systems.
GDPR Compliant
Data Protection Regulation
Fully compliant with General Data Protection Regulation requirements.
UKCA Marked
UK Conformity Assessed
Complies and conforms to UK legal requirements and is safe and suitable for the GB market.
Ease Paired with Affordability
Every actionable step meticulously designed only for your convenience, accompanied with an unparalleled personal service at a fraction of the effort — before purchasing; and lifetime aftercare.
As featured in...
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The Real Impact of HearUs
Every HearUs Device creates all impacts below
1. Out In Public with Friends & Family
Never again have to experience the awkward embarassment of:
"Huh?" "Sorry?" "What'd he say?"
"Could you repeat that?"
Followed by 'The Fake Laugh' when you still have no idea what they said after repeating.
Why miss out what you should be part of?
2. At Home in Private
Don't unnecessarily struggle everyday.
Don't make things difficult for yourself.
Don't make things even more difficult for those caring for us.
It doesn't have to be this way.
Make it easier for yourself and for everyone around you.
Everyday goes a long way. It's what you truly deserve.
3. Making Memories that Last Forever
Life is short. You can never spend enough time with those we love.
So why have a limit between the memories we'll cherish for life?
For every word, every emotion, every joy, every cry -
Time goes by; but memories don't die.
They grow up faster than you can imagine - don't make regrets of missing the moments.
4. Ultimately - Looking After Yourself
Sometimes we all need to experience things independently, worry free.
Look out for yourself so that you can still be here to look out for those you love and care.
They want the best for you.
So you should want the best for you too.
Your Experience through HearUs
Every HearUs order is treated exactly like below
First Step
1. Take Advantage of our benefits
FREE UK Shipping
PLUS 30-Day Money Back Guarantee
AND FREE 1 Year Warranty Included.
Full-Protection On Your Order.
Second Step
2. Risk Free Trial
Order Online
Get Your Hearing Device
Delivered Straight to your Door
Try It For 30 Days
Hassle Free Returns If Your Expectations Not Met. No Questions Asked.
Third Step
3. Support When You Need It
Ready To Use - Right Out The Box.
Simple Instructions Included.
UK-Based Customer Support Team
Available via Email / Phone.
Our UK-Based Personal Specialists
Meet the real stars behind HearUs — passionate engineers, sound specialists, and private 1-to-1 care professionals dedicated to making everyday sounds simple and accessible for everyone. Experienced support, guidance and reassurance is a continuing relationship; always within reach throughout your journey.
Garrett
Head of Technology & Innovation
Laima
Community Manager
Sara
Technical Support Lead
Tom
Quality Assurance Technician
Aziz
After-sales Specialist
Your Hearing Journey, Backed by Our Dedicated UK-Based Team
Real People, Ready to Help You Use HearUs Optimally
We're Here Every Step of the Way
We believe great hearing care doesn't end at checkout.
Our Private Product Advisors are here to guide you — from setup and adjustments to tips on getting the best performance from your hearing device.
You can reach us by phone, email, or live chat anytime.
How to Reach Us
Phone Support (0203 43 22 709)
Mon–Sun, 24/7 Dedicated Team
Live Chat (Bottom Right)
24/7 Instant help on our website
24/7 Email Support
support@hearus.care
Help Center (via Product Page)
Quick how-to videos & troubleshooting
Frequently Asked Questions
Comfort is something we take very seriously.
Each device is supplied with multiple ear tip sizes so it can sit securely and comfortably in different ear shapes. Most people find a suitable fit quickly, and it’s normal to take a little time to decide which option feels best.
If for any reason it doesn’t feel right for you, there’s no need to worry — you’re covered by our 30-day money-back guarantee.
Discretion is a key part of the design.
The device sits either inside the ear or just behind it, in a neutral skin tone with no visible branding. In everyday situations, it’s not something others typically notice unless you choose to mention it.
No — nothing formal is required.
These devices are designed for everyday listening support, such as conversations, television, and general day-to-day sounds. Sound levels can be adjusted easily, allowing you to tailor them to what feels comfortable for you.
If you’d ever like guidance on setup or use, we’re here to help.
We offer a 30-day money-back guarantee.
If you decide it’s not right for you, simply return the device in its original packaging with the included accessories. Our team will guide you through the process calmly and clearly.
No — it’s intentionally kept very simple.
There are one or two buttons only, with straightforward controls such as a single press or double press. No apps, no menus, and no smartphones are required.
Most people are comfortable using it within a few minutes.
Battery life varies slightly depending on the model and how it’s used day to day.
We’ve included clear, simple battery information on each product page so you can review it at your own pace. If you’d ever like clarification, a Private Product Advisor is always happy to explain.
Many customers choose to include our 2-year extended warranty for extra peace of mind.
Alongside the standard warranty included with every order, the extended cover provides:
- Longer protection against unexpected faults
- Priority support if you ever need assistance
- Reassurance that you’re fully covered for the years ahead
When added at checkout, the extended warranty is available at a reduced rate compared to adding it later. It’s designed for those who value long-term confidence and simplicity.
You can speak directly with a Private Product Advisor via the Assistance Icon on this page at any time.
If you prefer, you’re also welcome to contact us by email at:
support@hearus.care
We’re a small, UK-based team, and we take the time to listen.